Dolphin Watching Boat Trips from New Quay
South John Street,
Vat number 939389070
Where a trip is cancelled by SeaMor Dolphin Watching Ltd. due to weather, safety issues or unable to achieve minimum bookings, we will either offer a credit for a future booking or will refund, in full, all monies paid.
If we cancel
If we have to cancel a sailing we will issue a 100% refund. We don’t often cancel sailings, but sometimes the weather turns very quickly, and for safety reasons we might have to cancel a trip. It is important that you leave us correct contact details so that we can contact you as soon as we know.
If you cancel
If you need to cancel a booking up to 48 hours before departure a 90% refund (we have to cover credit card and admin costs) can be made. Up to 24 hours before departure a 75% refund can be made. A cancellation that is made with less than 24 hours notice will not be offered a refund, but see note below.
If you have to cancel we will do our best to sell your tickets and if we can we will endeavour to get you the best refund. You can sell or transfer your tickets but you MUST let us know exact details and we reserve the right to decline.
If you are late for your sailing or do not turn up then there is no refund – sorry but you must give yourself plenty of time. Full details on how to find us are attached to your booking confirmation.